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NG911 Consulting services
Facilitating and staffing the role out of Next Generation 911 call taking systems through our strategic partnerships
1
Needs assessments
Our NG911 needs assessments deliver a clear, agency-specific roadmap by evaluating current 911 infrastructure, call-handling processes, GIS data readiness, and operational requirements against next-generation standards
2
Network Operations Center support technicians
Our highly trained NOC support technicians provide 24/7/365 monitoring, rapid fault isolation, and first-tier resolution for NG911 ESInets, core services, and hosted call-handling platforms
3
PSAP integration roadmap
The result is a tailored, agency-approved roadmap with milestones, dependencies, funding requirements, and risk controls that guides your PSAP confidently from today’s system to a fully functional next-generation 911 environment
4
Call handling and Class 1/Class 3 role out services
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